Human Capital Management Blog

Strategies for HCM Professionals

Author Archive for John Orr

The Top 3 Benefits Retailers Find in the Cloud

By John Orr on Feb 2 2017

While large merchants may be a bit more focused on the productivity value, retailers of all sizes recognize the benefits of moving to the cloud. more...

Human Capital Management

State of Retail Human Capital Management: Cloud, Compliance, and Collaboration

By John Orr on Jan 9 2017

Ceridian collaborated with IRT to survey more than 150 retail workforce managers to better understand their most important HCM initiatives. more...

Employee Engagement, HR Compliance

Why a Comprehensive HCM Approach can Improve Hourly Staff’s Work/Life Balance

By John Orr on Jan 21 2016

By  John Orr, SVP of Retail, Ceridian As retailers improve the balance between their business’ demands and the needs and convenience of staff, employees’ engagement, happiness and productivity increase. These are the left and right hands of any retail operation. And few aspects of the hourly employee’s experience yield greater benefits than the improvement of more…

Human Capital Management

5 Trends Shaping Retail and Why All Employers Should Care #NRF16 (Part 3 of 3)

By John Orr on Jan 20 2016

By  John Orr, SVP of Retail, Ceridian In my last two posts, I discussed four of the five trends: interconnectivity; Omni-store; beacons and buttons; and Black Friday. I’ve saved one of the most interesting and exciting trends for last: Personalization. Personalization has become a priority, and rightfully so. Within their workforce, retailers have a broad range more…

Human Capital Management

5 Trends Shaping Retail and Why All Employers Should Care #NRF16 (Part 2 of 3)

By John Orr on Jan 19 2016

By  John Orr, SVP of Retail, Ceridian In my recent post, I discussed the first two trends — interconnectivity and Omni-store — that are shaping the retail landscape and informing other employers’ practices.  These trends point to the importance of knitting together data, regardless of the channel, to improve the customer and employee experience. In more…

Human Capital Management

5 Trends Shaping Retail and Why All Employers Should Care #NRF16 (Part 1 of 3)

By John Orr on Jan 18 2016

  By  John Orr, SVP of Retail, Ceridian It’s that time of year; we reflect on what we’ve seen and learned over the past year as we look forward to what is to come. (And with Retail’s BIG Show happening, this exercise enables us to prepare and plan for success.)

Human Capital Management

Taming the HCM Beast: 3 Key Factors to Petco’s Success

By John Orr on Nov 18 2015

By John Orr, Senior Vice President of Retail at Ceridian Whether through the Petco Foundation or across its various brands, Petco shares our love for the companionship with our pets.  My daughter is an animal lover, and I thank her for introducing me to pets and in doing so sharing precious time together while making more…

Human Capital Management

3 key things to know about employee engagement and making work life better in retail

By John Orr on Jul 23 2015

By John Orr, Senior Vice President of Retail at Ceridian As the retail experience has evolved with consumers using multiple buying channels, the skill sets of retail employees have evolved too.  Keeping retail employees engaged in this traditionally high-turnover sector is even more important — and not impossible — with the right tools. The more more…

Human Capital Management

How Barnes & Noble solved their scheduling challenges with a single HCM solution

By John Orr on May 5 2015

By John Orr, Senior Vice President of Retail at Ceridian Scheduling employee shifts can be a challenge for many organizations – especially large employers such as retailers. When retailers use manual processes or outdated systems for scheduling store associates, they often don’t fully understand nor have visibility to the business implications of their planning and more…

Human Capital Management

The retail store still matters – and so do your workforce management tactics

By John Orr on Mar 12 2015

By John Orr, SVP of Retail at Ceridian.  If you unquestioningly believe all the business trend hype you’ve read, you might get lulled into thinking that e-commerce has taken over the world and that old-style retail shopping, in brick-and-mortar stores, is dead. This is far from the truth. While it’s accurate that Amazon and similar more…

Human Capital Management

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